This Privacy Policy describes how Ela (“we,” “us,” or “our”) collects, uses, and protects your information. By using our software, website, or services, you agree to this privacy policy.
Information We Collect
Usage Information
- Technical information about your Elasticsearch clusters when using our migration tools
- System logs and performance metrics during data migration
- Error reports and diagnostic information
- Configuration settings and preferences
Website Usage
- IP addresses and browser information
- Pages visited and features used
- Referring websites and search terms
- Device information and operating system
How We Use Your Information
We use the collected information to:
- Provide and improve our data migration services
- Debug issues and optimize performance
- Enhance user experience and software functionality
- Send important notifications about services and updates
- Respond to your inquiries and support requests
Data Protection
We implement industry-standard security measures to protect your information:
- Encryption of sensitive data during transmission
- Secure storage with restricted access
- Regular security audits and updates
- Strict access controls for our team members
Data Retention
We retain information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Third-Party Services
Our website and services may include links to third-party websites or services. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any information.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of communications
- Export your data
Cookie Policy
We use cookies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Maintain security features
You can control cookie settings through your browser preferences.
Changes to Privacy Policy
We may update this privacy policy periodically. We will notify users of any material changes through:
- Website notifications
- Email updates (for registered users)
- Service announcements
Contact Us
If you have questions about this privacy policy or our practices, please:
- Open an issue on our GitHub repository
- Contact us through our website
- Email us at our support address
Last updated: 2024-01-15